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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Tips for Removing Dryer Lint From Your Exhaust Hose

7/14/2022 (Permalink)

Removing lint from filter Regular cleaning of dryer lint is important for preventing a dryer fire

Tips for Cleaning the Exhaust Hose of Dryer Lint

There are certain laundry room tasks that you complete daily or weekly. Other duties are performed less frequently. While some of these tasks are simple, others take more time and effort. A very important chore to prevent a lint fire in Murphy, MO, is cleaning your exhaust duct every six months. Here are three different ways to thoroughly clean the lint from the dryer exhaust vent.

1. Clearing the Exhaust With a Vacuum
A lot of lint can build up in the dryer exhaust. Even when you clean out the lint trap daily, some lint inevitably makes its way through the dryer. An easy method to clean out that vent is with the hose attachment of your vacuum. Make sure to unplug the dryer before pulling it out and disconnecting the exhaust. Thorough cleaning of the vent and the area around it can go a long way in preventing a lint fire.

2. Using a Cleaning Rod in the Wall Vent
At your local hardware store, you can find tools made specifically for cleaning your dryer exhaust. The most common tool to use is a flexible rod to attach to your power drill. You will use the same steps with the auger as you did the vacuum.

3. Going the Extra Distance to Prevent a Lint Fire
Along with the exhaust vent, you will want to take the back off your dryer at least twice a year and vacuum all the lint from the rear of it. Unplug your dryer, take the screws off the back, and carefully set the back panel aside. Careful to avoid any wires, clear all the lint that has settled on the bottom of your dryer.
Regular cleaning of dryer lint is important for preventing a dryer fire. While these cleaning tasks can easily be undertaken by anyone, it may be a task you want to leave to a professional residential cleaning service. No matter how you go about it, make sure that your dryer gets cleaned regularly and thoroughly so you don't have to worry about cleaning up after fire damage.

3 Actions You Can Take To Lower a Business Interruption Insurance Claim

7/7/2022 (Permalink)

Business interruption insurance form and red pen for signing. Protect your business from disasters such as flooding by choosing a business interruption plan.

Three Steps to Reduce a Business Interruption Insurance Claim

Protecting your Parkdale, MO, business from disasters such as flooding includes choosing a business interruption plan that suits both the size of your company and the needs of your employees. While this type of insurance can help you stay afloat during difficult times, there are a few actions you can take to reduce the overall cost of a business interruption claim. 

1. Learn How To Navigate Claims Ahead of Time
A flood at your business may come from a variety of sources, from a broken pipe to a damaged water appliance, and knowing how to react can help reduce the turnaround time when you file a claim. Review your policy at least annually and remain aware of the steps required to file a claim, as well as what your individual rider covers. 

2. File a Claim Quickly 
Filing a business interruption claim quickly after a flood that causes large water damage can reduce the amount of time it takes for the insurance company to process it. Some claims may take up to 72 hours before they are fully processed, so providing your local agent with all the necessary information, including photos, can help streamline a claim and help you get back to normal operations more quickly. 

3. Reduce Flooding Damage 
There are a few ways you can potentially reduce the amount of your business interruption claim before a water restoration and cleanup service arrives. This includes stopping the spread of water to other large areas, if possible, and using ceiling and floor fans to lower the humidity levels in the building. This can slow the growth of damaging mold that could harm building materials and raise the cost of a business interruption claim. 
When serious flooding affects the normal operation of your Parkdale, MO, company, business interruption insurance can help prevent the impact of lost sales and employment gaps for your workers. When you understand how to use this insurance to your best advantage, it may provide you with better peace of mind as a business owner. 

How To Use Enzymes To Maintain Your Property's Old Pipes

6/26/2022 (Permalink)

Chemical agent used to unclog some pipes. Digital illustration. Flush enzymes down the main line.

The materials used to construct older pipes can easily cause clogs. Polybutylene, in particular, often corrodes and cracks over time. This corrosion may then prevent water from flowing through the pipes properly.
Clogs are not just a minor annoyance, either. The blockage could cause a water leak or even a complete pipe burst that may necessitate water damage repair services. If you own an older property as part of your Kimmswick, MO, business, you should perform regular maintenance on the pipes to prevent clogs and corrosion.

Use Enzymes To Limit Clogs in Your Rental Property

The best way to keep water flowing smoothly through your pipes is to utilize enzyme treatments in each sink. Enzymes are powdered bacteria that feed on scum and soap in the drain. Follow the steps below once a month to keep your old or polybutylene pipes clear.

1. Warm the Drain
Enzymes do best in warm temperatures. Before pouring them down the drain, turn on the water, and make sure it is hot.

2. Apply the Enzymes
If you bought dry enzymes, you must mix them with water before using them. Next, pour the solution into each sink before you leave for the night.

3. Flush With Hot Water
When you return to the property the next morning, flush the sinks with hot water. This should push any remaining gunk down the drain.

Flush Enzymes Down the Main Line
Enzymes can also limit clogs in the main line of your commercial property. Simply take a cup of enzyme treatment and flush it down a toilet that connects to this pipe. Do this four days in a row, and repeat the process once each season.
If you cannot afford to replace the old polybutylene pipes in your commercial building, you can still limit the potential for water damage by keeping the pipes free of clogs. Use regular enzyme treatments to continually maintain the pipes.

Our Newest General Manager!

6/21/2022 (Permalink)

Employee photos. Congratulations to our newest general manager, Steve Burgdorf!

It’s time to announce our newest General Manager, Steve Burgdorf! Starting as a part-time employee over ten years ago, owner Kevin Thole says Steve has been instrumental to our mission and growth, rising through the ranks to his newest position.

In addition to his glow-up (featured above??), Steve has gained invaluable wisdom in the world of restoration and serving others. A typical day in the life of Steve includes showing up early and working late, solving problems and making sure operations run smoothly and efficiently. And while he’s great at those things, Steve’s favorite part of the job is helping people who have had their lives upended from property damage get back on their feet. There’s always something new, and the opportunity to see others reach their personal and professional goals gets Steve excited every day.

Steve is inspired by the positive and optimistic people around him — an optimism he also reflects — and relishes a challenge. Even when days are long and tough, Steve says that it is rewarding to know you’ve made a positive difference in people’s lives, and that makes everything worth it.

Thanks for all you do Steve! You’re a rockstar!

Stay tuned for an announcement regarding Steve’s other promotion this week!

Best Way To Fix a Flooded Basement

6/14/2022 (Permalink)

Water seeping from a wall, standing water. A basement flood does not necessarily mean the end of your business.

Flood Response

A commercial basement is an important space; it holds extra inventory and supplies to ensure continued operations. Unfortunately, a basement flood can put all of that storage in jeopardy. However, according to water mitigation professionals in Byrnes Mill, MO, a business that is rapid to respond will often suffer less damage than others. Thankfully, the fundamental steps of flood response are well-documented.

1. Get the Water Out
One of the primary issues with insurance coverage is the barriers to claims approval. Most insurers require property owners do as much as possible to mitigate further damage. Therefore, the most critical step after a flood is to get the water out. Mitigation services will use pumps, shop vacs, and pump trucks to remove excess water from the property.

2. Throw Away Appliances and Electrical Items
A flooded basement is not a kind environment for appliances and electricals. If the water level submerges any components, you should discard them. Water damage can make electrical devices act unpredictably, which can be dangerous to the property owner.

3. Repair Structural Damage After a Basement Flood
When the water is removed, you should throw away any contaminated debris and make a flood cut. The flood cut will expose the damage in the wall cavities, allowing you to see any potential structural damage. You want to make any necessary structural repairs before moving on to upgrades.

4. Install Preventatives
A flood exposes the weaknesses of a property. However, the disaster also provides a blueprint for prevention. You can install backflow valves or vertical pipes to protect against such tragedies in the future. Consult with a licensed plumber to discuss options.
A basement flood does not necessarily mean the end of your business. By taking the above steps, you can rebuild your business. The important thing is to get advice and assistance from licensed professionals.

Cleaning Up After a Residential Fire

6/3/2022 (Permalink)

burned furniture, walls burned. Concept of a home fire Fire damage in a home in House Springs, MO.

Residential Fire Cleanup

Dealing with the aftermath of a fire disaster can be stressful for homeowners. The fire, water, and smoke damage are often overwhelming, and if you have never experienced such disasters before, it is disheartening. Fire and smoke cleaning professionals in House Springs, MO, understand the complexity of the cleanup process and urge homeowners to follow tried and true methods for recovery.

1. Focus on Water Removal
Water removal should be a homeowner's primary focus after a fire. Hoses, plumbing, and suppression systems can saturate houses. You want to get the Water out as soon as possible to reduce the risk of other issues, such as mold and further structural damage.

2. Remove All Debris
You cannot get an accurate overview of property damage until all trash is removed from the house. Obviously, if any items are salvageable, put them aside. However, you will still want to remove the items from the property.

3. Clean Smoke and Soot Damage
Soot and smoke damage can be prevented after a fire. Smoke can infiltrate HVAC units and appliances. Depending on the severity of the damage, you may need to replace equipment. However, before throwing expensive purchases away, consult with a fire restoration professional. they can often provide greater insight into whether an item can be saved

4. Restore Your Property
With all surfaces clean, you can tell what structures need help or work. You will want to fix all systems and support all structures before closing walls and ceilings. Once all aspects of the home are restored, you can work on finishing touches, allowing you to return home. 
Fire and smoke damage are challenging to face. A homeowner can become overwhelmed by the disaster, wishing only to step away. However, following a process makes it easier to manage such disasters and come out the other side with a restored property. 

Preparing Your Home for Severe Weather

5/30/2022 (Permalink)

Storm shutter in a window home Installing storm shutters can reduce the likelihood of such damage in the future.

Reduce the Risk of Significant Damages from Severe Weather 

One of the last things a homeowner wants to witness is flood water encroaching on their property. Unfortunately, flooding is an unwelcome reality for many cities and states. Still, according to storm mitigation services in High Ridge, MO, there are several ways homeowners can reduce the risks of significant damages from severe weather, including flooding.

1. Install Storm Shutters
One of the biggest threats to houses is wind. While wind damage is limited chiefly to roof damage, there are occurrences of strong wind storms flinging debris and various materials through windows. Installing storm shutters can reduce the likelihood of such damage in the future. These devices are especially important for areas that experience hurricanes or tornadoes.

2. Place Sandbags for Flood Water Prevention
If you want to avoid a flooded building or house, sandbags are some of the best tools. Sandbags can conform to various shapes and leave little room for water to get through, especially once damp. However, sandbags are only effective as long as they are stacked higher than the flood line.

3. Remove Outdoor Furniture
While outdoor patio furniture is beautiful, it can become dangerous in the right storm conditions. For example, patio umbrellas can become lethal or destructive projectiles in wind storms. Additionally, in floods, chairs and tables can become battery rams. It is best to cover, secure, or move outdoor furniture when you know severe weather is on the way.

4. Purchase Appropriate Insurance
Storms can cause significant water damage and property damage. To mitigate some of the financial burdens, you might want to consider purchasing various types of insurance. Talk to your insurer about additional coverage.
Flood water is only one risk from severe weather. Protecting your home can be tricky, especially with unpredictable weather patterns, but the steps above should help reduce many storm risks.

4 Things You Should Know About Business Interruption Insurance

5/24/2022 (Permalink)

Visible damage to a commercial building following a structure fire Commercial fire damage in Imperial, MO.

Business Interruption Insurance

Accidents happen. Fortunately, a fire at your commercial property in Imperial, MO, doesn't have to grind daily operations to a halt. If your company is covered by business interruption insurance, you can rest easy that many of your expenses will be taken care of. Here's a quick primer on this useful type of coverage.

1. It Covers a Variety of Expenses
A fire can affect more than just your drywall. Fire damage restoration requires skilled professionals, and the work of resuming "business as usual" takes time.
Nobody tells your operating costs that, though. If you're forced to shut things down after a fire, interruption insurance can cover various expenses, such as:

  • Revenue lost while closed
  • Rent, lease or mortgage payments
  • Employee payroll
  • Taxes
  • Moving costs if you're forced to temporarily relocate during fire cleaning and recovery
  • Training costs for new equipment and machines if your existing gear was damaged or lost

2. Income Coverage Doesn't Kick In Immediately After a Business Fire
Most business interruption insurance policies have a mandatory waiting period before coverage accounts for lost income. This window is typically 48 to 72 hours long, but speak to your insurance agent to get the details specific to your policy.

3. It Doesn't Cover Every Expense
While interruption insurance can cover an array of vital operating costs, there are a handful of scenarios that such a policy does not cover. These include:

  • Utilities
  • Items that are broken
  • Income that's not documented in your records
  • Flood damage
  • Shutdown due to communicable diseases
  • Earthquake damage

4. Its Cost Depends on Several Factors
Once you decide to purchase interruption insurance, your policy's cost will be determined not only by how much coverage you want but also by your industry, how many people you employ and your location, more specifically how high your risk of natural disaster is.
Business interruption insurance is a simple way to protect your investment in the unlikely event that fire threatens to shut down your work. Talk with your insurance agent to find a policy that meets your commercial property's needs.

3 Possible Causes of a Drain Clog

5/19/2022 (Permalink)

Clogged kitchen sink A clogged drain in your home can cause a variety of problems.

Three Reasons for a Drain Blockage

A clogged drain at your Arnold, MO, home can cause plenty of problems, from low or stalled drainage of a sink to flooding that can damage floors and equipment. A drain may clog for a variety of reasons, and learning to spot potential causes can help you decide when you need assistance to resolve the problem. 

1. Residue Clogs Can Slow Drain Speeds 
Your bathroom sinks can start to drain more slowly over time due to soap, makeup and dead skin residue that builds up in the pipes. When this occurs, cleaning the drain trap is not likely to help, as the buildup tends to form where you cannot see it. You may need a plumber to resolve this type of problem. 

2. Grease and Fat Clogs 
If you discover a clogged drain in your kitchen sink, this could be due to fat and grease deposits that build up in the pipes. As grease cools in the pipes, it could cause them to narrow and create a stubborn or slow drain that can make cleaning your kitchen difficult. When old grease sticks to the inside of your kitchen's plumbing, hardware store plumbing cleansers may only solve the problem temporarily. 

3. Plant and Tree Roots 
Over time, tree and plant roots can invade your home's drainage system and cause multiple clogs throughout the residence. This may become a serious issue when many roots tangle together and block a drainage system. A water cleanup and mitigation service can assist you with resolving this problem, especially when these drain issues cause floods inside your building that interrupt your employees. 
A clogged drain in your Arnold, MO, home can cause a variety of problems, including overflowing sinks and standing water. While some clogs are simple to fix, knowing when to call for assistance can resolve the problem quickly and allow you to resume normal operations. 

Why Does Black Mold Thrive in Showers?

1/26/2022 (Permalink)

Black mold growth on bathroom tile Consistent bathroom maintenance can prevent mold from becoming a problem.

Why Shower Mold Is a Common Problem

A shower provides the perfect combination of conditions for black mold and other varieties of fungus to thrive. Find out why shower mold is a common problem and how to discourage mold growth in a bathroom.

Showers Are Moist

Mold requires moisture in order to grow. If water is left to linger in a shower or bathroom after bathing, colonies of fungus may form. There are several ways to lower moisture levels:

  • Use a ventilation fan rated for the size of the bathroom
  • Use a squeegee to remove water from shower walls or doors
  • Ensure that grout lines are sealed to prevent leaks

These measures can reduce a major factor in mold growth. It is also important to keep bathrooms clean.

Organic Material Is Available

Fungi require food in order to multiply. This nutriment comes in the form of any type of organic material. In addition to maintaining low moisture levels when a shower is not in use, there are several shower mold prevention measures homeowners should take:

  • Regularly clean and scrub bathroom surfaces
  • Deep clean tile grout one or two times a month
  • Use an anti-mildew product or a solution of one part bleach to nine parts water

Consistent bathroom maintenance combined with drying measures and proper ventilation can prevent mold from becoming a problem. Any one of these factors may reduce the likelihood of fungal growth, but all of these methods should be combined to banish bathroom mold.

The presence of moisture and food sources allow for the growth of shower mold. A homeowner who wants to prevent black mold or other types of fungus should take measures to promote drying and keep a shower and bathroom clean. If a shower leak results in a persistent moldy smell, this may indicate the presence of hidden mold. Contact a water damage restoration and mold remediation service in Byers, MO.

Which Water Heater Noises Indicate Attention Is Needed?

1/13/2022 (Permalink)

Close up of a water heater Inspection and regular maintenance of your water heater can eliminate many of these noises.

A Noisy Water Heater, What Does It Mean?

Your home in Murphy, MO, is filled with the normal noises of a home. Floors may creak and ceiling joists may pop. Your freezer and refrigerator whir and hum through their cycles. Your furnace or air conditioning unit may produce a fan noise. But when you start hearing noises coming from your water heater you may feel a bit uneasy and worry about whether it is safe. In the natural course of its function, sediment may collect at the bottom, calcium may build up on the sides, or an element may vibrate loose. What do the sounds mean?

Normal or Unusual Sounds Your Water Heater May Produce

•Screeching or singing noises mean a valve needs to be opened

•Humming may mean the element needs to be tightened into place

•Tapping and ticking sounds are normal and can be caused by cooling cycles

•Knocking or hammering is usually from the abrupt shutoff of the tank, for instance following a shower, or wash load finishing

• Popping, crackling or rumbling usually indicate mineral buildup on the element and it should be replaced or you should perform a water heater flush

So, what can be done about some of the noises that need attention? Inspection and regular maintenance of your water heater can eliminate many of these noises. Performing a water heater flush using a deliming solution can help prevent sediment and mineral build-up on the walls of your tank and may also keep your element cleaner. You may also find that installing a water softener may be of great help in keeping mineral build-up to a minimum.

If you hear something more bothersome, calling a water damage control specialist in Murphy, MO, may ease your mind. They will be able to help you assess and repair any damage that may have happened as well. Dealing with a water heater problem on your own can be intimidating. With regular maintenance you can increase your chances of having a happy and healthy water heater for years to come.

Property Security After a Fire

1/7/2022 (Permalink)

Windows and door of commercial building boarded Boarding up services in Parkdale, MO.

How To Keep Your Property Safe After a Fire

The list of things to handle after a fire can be long and overwhelming. But one of the things that should be near the top is security. As devastating as a business fire can be, suffering additional damage can make things much worse. Read on to learn steps you can take - from boarding windows to getting a security fence - to keep your Parkdale, MO, property safe after a fire.

Secure Data

Data is easily one of the most valuable resources any business has. Examples include:

  • Credit card information
  • Medical records
  • Tax documents

If your business has this or other information stored in computers or files, and there’s no longer a way to lock up your property, it’s critical that you remove these materials. Identify a safe place, such as a secure storage unit, and move sensitive data there promptly.

Protect Against the Elements


Fire can destroy many things in your business, but the wrath of the weather can be just as damaging. Just one heavy rain penetrating a compromised roof or door can multiply damage costs. Invest in a heavy-duty tarp for damaged roofs. Boarding up broken windows and doors will also help keep water out as well as animals.

Secure Against Thieves


Vandals know that a burned-out property can be a gold mine. Don’t rely on a security system to protect your business - those can be damaged by the fire! Instead, in addition to securing windows and doors, invest in a security fence. Security fencing creates a barrier that makes it harder and longer to break into your building. Such fencing also helps in the insurance process by preventing further damage that your provider may not cover.

Dealing with a fire is challenging enough. Don’t multiply your problems by becoming a victim of weather or looters. Connect with a fire clean-up firm to discuss a security fence or other methods to keep your business safe.

How To Tell If Water Damage Is Category 3

12/27/2021 (Permalink)

water on the floor of a commercial building Water damage in Kimmswick, MO.

The most severe type of water damage is Category Three. Flood water and water from a toilet overflow are both in this category. Consider the following factors to determine whether Category Three water damage is present in a commercial structure.

What Is the Source?

Three categories are used to classify water damage. These include:

  • Category One water, which is clean and treated
  • Category Two water, which may contain chemicals or microbes
  • Category Three water, which may contain contaminants and solid waste

Category One water damage usually results from a supply line break. Category Two water, also referred to as gray water, may come from an appliance leak or a backed-up shower. Category Three water, also known as black water, is typically flood water or originates from a sewer backup.

How Long Has Water Been Standing?

The condition of water left standing will deteriorate after about 48 hours, regardless of the original source. This may be caused by contact with:

  • Building materials
  • Contaminants
  • Contents

A building owner or facility manager should quickly eliminate standing water and promote drying. This can limit primary damage and prevent secondary damage, such as mold growth.

Which Cleaning Method Is Recommended?

If a building has Category Three water damage, several stages of cleaning will be necessary. These may include:

  • Removing water
  • Tearing out porous building materials
  • Cleaning and disinfecting the area
  • Drying the area

Porous materials such as drywall and contents such as carpet will probably not be able to be thoroughly disinfected. These materials and contents should be torn out and replaced. Restoration should only proceed after an area has completely dried. Otherwise, the risk of mold growth may persist.

Category Three flood water or water from a toilet overflow can cause extensive damage at a commercial building in Kimmswick, MO. An owner may want to rely on the expertise of water damage restoration professionals.

3 Reasons Why Your Home’s Plumbing Pipes Might Be Noisy

12/13/2021 (Permalink)

Man covering ears Your Byrnes Mill, MO, home’s noisy pipes can be indicative of a pipe break in the near future.

3 Causes of Noisy Plumbing Pipes in Your Home

You might be used to all the sounds your Byrnes Mill, MO, home makes, from a squeaky stair to a rattling windowpane in your attic. However, when your plumbing starts making new and unusual sounds, it is not something you want to ignore. Banging, squealing and knocking may indicate an imminent malfunction, such as a pipe break, so noting these noises and taking action can be important for preventing serious indoor floods.

1. Pipe Obstructions

If your pipes are squealing or whistling, there might be several causes. The first is a pipe blockage, which can narrow the water’s path and create the noise. This can be especially common in areas with hard water, where calcium or lime can build up inside the pipes. Loose screws and old or distorted washers inside the faucet’s hardware might also be to blame. You can chase down the issue by turning faucets on and off in your bathrooms until you find the source of the whistling.

2. Loose Pipe Clamps

When the water in your home is shut off and your pipes bang and chatter for several moments, this can be startling as well as troublesome. This noise usually means one of your pipes has a loose or missing clamp, and the vibrations could eventually lead to a pipe burst unless it is located and strapped down. If you cannot find a spare strap, you can pad the area between the pipe and the wall to reduce the sound.

3. Failing Pipe Joints

If you hear hissing sounds while the water is running, this could mean a pipe break is imminent. When the water is forced between two plumbing joints where the seal is failing, it can cause this odd sound. Have a flood damage and remediation service in to inspect and fix broken pipe joints before they burst.

Your Byrnes Mill, MO, home’s noisy pipes can be indicative of a pipe break in the near future. Knowing what causes these sounds can help you prevent flooding and the damage it causes.

Fire Prevention Strategies

12/3/2021 (Permalink)

Man Installing Smoke Or Carbon Monoxide Detector A smoke detector can prevent a small fire from growing into a larger one.

Fire Preparation Tips

Don’t let a devastating residential fire affect your life in House Springs, MO. Remember the following simple fire preparation tips in order to minimize the risk of personal injury or property damage.

1. Eliminate Open Flames

A candle or crackling fireplace can contribute to the cozy atmosphere of a home, but unattended flames are frequently the origin point of a home fire. If you cannot remain present to ensure that a controlled fire does not get out of hand, put it out and relight it later. Small incandescent bulbs, such as those found on Christmas tree lights, can also cause problems given their proximity to flammable surfaces. Check these lights for frayed wires regularly and unplug them when not in use.

2. Heating Components

Dust in central heating and air units can pose a fire safety risk in the winter months. Ducts and wiring should be inspected occasionally by a technician and cleaned or repaired if necessary. Even small electrical space heaters can cause a fire if neglected. To maintain optimal fire preparation, keep these units away from walls or fabric. Ensure that the cutoff switches stay in functional order in case the space heater falls over.

3. Smoke Detectors

While a smoke detector can never stop a fire outright, it can still alert residents to an incipient fire and allow them to begin evacuation. This can prevent a small fire from growing into a much larger one and require costly repairs or fire restoration services. Check the backup battery and functionality of each unit monthly, and familiarize your family with the sound of a smoke detector alarm.

With a little prudence, many common residential fire scenarios can be eliminated or mitigated. Develop a fire preparation strategy that includes both fire prevention and evacuation plans. Review this procedure with all residents and have the contact information of relevant emergency personnel ready.

4 Ways To Prepare for Adverse Weather

11/23/2021 (Permalink)

Commercial power generator A commercial property can benefit from a manual or standby power generator.

Prepare for Adverse Weather

Bad weather can pose a threat to the safety of people and property. Although conditions can take a turn for the worse in any season, wintertime poses unique challenges. Here are four ways to prepare for a snowstorm or any other extreme weather in High Ridge, MO.

1. Prepare Emergency Backups and Supplies

A commercial property can benefit from a manual or standby power generator. Make sure the generator is functional and that you have sufficient fuel to power critical systems during an outage, ideally enough for several days.

2. Limit Travel

If storms or snow are in the forecast, you may want to allow employees to work from home rather than coming into the office. Roads may become unsafe during heavy rain or a snowstorm, resulting in delays or accidents. Planning ahead can help to reduce risk while sustaining productivity levels during bad weather. Be sure to make allowances for power outages or other unavoidable circumstances.

3. Protect Commercial Property

There are several measures you can take to protect a building from storms or snow. Schedule regular inspections, trim overhanging trees, and secure or store any items outside that can become flying debris. If the temperature will drop below freezing, be sure to heat the building and allow faucets to drip or trickle to prevent exposed plumbing from freezing and causing a pipe burst.

4. Monitor Weather Reports

It's a good idea to watch or listen to weather predictions if meteorologists anticipate storms or inclement weather conditions. Staying informed can help you make the right decisions when it comes to planning for personnel and property.

Whether a hurricane, tornado, tropical storm or snowstorm is coming, you can prevent damage and reduce risk by taking these measures to prepare a property in High Ridge, MO. If storm damage or water damage does occur, hire a commercial damage restoration service.

Problematic Noises From a Water Heating Unit

11/15/2021 (Permalink)

Close up of a water heater A noisy water heater can give you a heads up that something is not right.

Noises Caused by a Water Heating Unit

The water heater in your Imperial, MO, home may make noises while it is in use. Not every sound from this system is cause for alarm, but some of the sounds may be worse than others. Having a basic understanding of problematic noises can help you understand when to call in a water damage expert and when to leave your heater alone.

1. Crackling: The sound of crackling and popping could mean your heater has too much sediment buildup. The sound is caused by residue caking the heating element. As the heat rises, the water trapped by the sediment is forced through the buildup. Eventually, the buildup may become too thick for the heating element to work properly. You can address this problem with a water heater flush.

2. Screeching: When the valves in your heater are not set properly, you may hear a scream-like sound come from the unit. This screeching typically occurs when the valves are not opened wide enough. The buildup in pressure could eventually lead to a pipe burst or other issues.

3. Hammering: A knocking or hammering noise could be a sign that your piping has to undergo major water pressure changes. This sound may often follow the shut off of a faucet. While it may seem harmless, the rattling of the pipes could cause damage to the interior of your walls or the plumbing.

4. Humming: A low humming coming from your water heater could indicate there is a loose heating element. When the water heats up, the fast-moving particles cause the loose element to shake. If left unattended, the element may break due to the repetitive movements. However, this is an easy fix. Your professional simply has to re-tighten the coil.

You rely on your water heater to provide comfortable water to your house. Strange noises coming from this system may give you a heads up that something isn't quite right with the equipment.

Learn Common Fire Causes to Reduce Your Risk

11/6/2021 (Permalink)

Firefighters putting out a fire in a house Fire damage in Arnold, MO.

Common Fire Causes

Learning about leading causes of home fires may help you make changes that can reduce your family’s risk of experiencing such devastation in Arnold, MO. The National Fire Prevention Association (NFPA) gathers and reports information on fire causes. Based on their findings, here is some useful information on the top sources of home fires:

1. Cooking Fires
According to NFPA, 47% of home structure fires were caused by cooking. The majority of these incidents happen while using the stovetop. To prevent kitchen fires, don’t cook when you are sleepy or under the influence, and always stay in the kitchen while cooking with high heat, especially frying. If you are slow-cooking, such as for braising or roasting, don’t leave home.

2. Heating Equipment
To prevent a home fire from a heater or fireplace, make sure everyone in your home knows the 3-foot-zone rule: keep all materials and people at least three feet from any heat source. Use a screen in front of your fireplace to protect from sparks and have your chimney cleaned every year. Make sure ashes are completely cool before storing them away from the house in a sturdy, lidded, metal container. Before going to bed, make sure fires are out and space heaters are off.

3. Electrical or Lighting
When using appliances, prevent a home fire by plugging in only one heat-producing appliance per outlet. This includes small appliances like toasters, waffle makers, and hot plates. Never use extension cords or power strips for major appliances. Always use the right lightbulb wattage for each fixture.

4. Juvenile Fires
Male children are more likely to start a home fire. Surprisingly, most children that start fires are under the age of six. 52% of these fires were started with lighters. Just keeping lighters and matches out of reach of children can help reduce your family’s risk.
Fires can be devastating, but you can educate your family about the risks and safe practices to counter those risks. If you have a fire in your home, you can count on disaster specialists to help with all parts of your recovery: from mitigation and fire cleaning to rebuilding.

Have you Heard?

3/3/2021 (Permalink)

SERVPRO® is the #1 Brand in Cleanup and Restoration.

Entrepreneur Magazine recently released their 42nd annual Franchise 500 ranking of best franchises in America for 2021. Last year, SERVPRO® was ranked 27th, but this year, SERVPRO® returned to the Top 10 for the eighth time! While we are #10 overall (out of 500!), we are ranked #1 in our category of Cleanup and Restoration. 

The article highlights the tremendous work our teams accomplished in 202 due to COVID cleaning and our adaptation to circumstances. The company has had several consecutive years of big growth and has NEVER had a year of decline in it's 50+ years of franchising. 

CEO Rick Isaacson says we thrive under pressure: "We're basically a first-response company, so we go in when everyone else is running out."

At SERVPRO of Arnold/North Jefferson County, we are proud to be part of not just the best restoration company in the country, but in a franchise empire. We know that we have the resources to accomplish whatever might be thrown at us.

Why should I keep my building heated if it's not being occupied because of COVID?

2/23/2021 (Permalink)

If you experienced a water damage due to a frozen pipe, Call SERVPRO of Arnold/North Jefferson County at 636-296-6813.

In February 2021, the country experienced some extreme winter weather and bitterly cold conditions. Jefferson County was no exception. With the wind chill--and even regular temperatures--in the negative digits for days, along with ice and snow, we dealt with some hazardous conditions.

Nonetheless, our crews did as best as they could, due to road conditions, to serve customers with emergency services. 

The cold weather is the culprit of frozen pipes bursting and causing water damages throughout residential and commercial structures. Because a lot of commercial buildings are not occupied by employees or customers on a regular basis due to COVID restrictions, it makes sense to try and save on the heating and electric bill by turning the heat down or off, in some cases. However, doing so, exposes the structure to even colder weather than it would normally endure with heat running. Therefore, pipes freeze and burst more frequently.

Why should I keep my building heated if it's not being occupied because of COVID?

By keeping the heat in your structure at a minimum of 55 degrees Fahrenheit, it aids in keep your pipes warm enough not to freeze in most cases. However, there are always variables like the material of the pipes, location to exterior walls, and amount of insulation that play a factor. Even if the building is unoccupied, keep in mind that your heating bill for keeping the structure properly heated will be much less than a water damage caused by frozen pipes. So do your part, and keep the heat running.

Frozen Pipe Cleanup

2/9/2021 (Permalink)

With frigid temperatures for the next week, it's important to monitor your house for signs of a burst frozen pipe. Sometimes, these can be caused when exterior water hoses were not disconnected prior to freezing temperatures. Exterior walls with not a lot of insulation can also be culprits. 

If you're going out of town for a few days and are trying to save money on your heating bill, make sure that temperatures in your home do not get colder than 55 degrees. It's also a good idea to allow faucets to be on a slow drip to keep water flowing through pipes instead of freezing. If you have a basement, check downstairs daily to make sure you don't see any leakage, especially if water pressure upstairs has weakened.

Sometimes, however, frozen pipes are unavoidable. If you find yourself a victim of a burst frozen pipe, call the professionals at SERVPRO of Arnold/North Jefferson County. Our on-call professionals can assist you at any time of day or night. We will extract the excess water, check all areas to see how far moisture has traveled, and then set drying equipment to get your structure back to "Like it never even happened."

Search No Further

If you find yourself in need of our services, call 636-296-6813. You can do a Google Search, find us on Facebook, or submit an inquiry right here on our website.

Our goal is to not only put your mind at ease, but to make sure we can help make the whole nightmare "Like it never even happened."

Weather Warnings On The Go

12/28/2020 (Permalink)

Wireless Emergency Alerts (WEA) are emergency messages sent by authorized government-alerting authorities through your mobile carrier. Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service. There is no sign-up required. Alerts are sent automatically to WEA-capable phones during a threatening weather emergency. According to weather.gov, alerts received at the right time can help keep you safe during an emergency.

The types of alerts the National Weather Service will send out are typically about tsunami warnings, tornado and flash flood warnings, hurricane, typhoon, storm surges and extreme wind warnings, as well as dust storms and snow squall warnings.

When you receive a WEA, follow any action advised by the emergency message, especially if it involves an immediate evacuation. Seek more details from your preferred television or radio station, NOAA Weather Radio, or another trusted source of information.

Faster to Any Size Disaster

Should your home or business suffer from any type of storm damage, give SERVPRO of Arnold/North Jefferson County a call at 636-296-6813.

Celebrate the Holiday Season Safely

12/14/2020 (Permalink)

Tips for a Fire-free Yuletide

Pretty lights, candles, and decorations are just a few of the items bringing charm and cheer to the holiday season—however, if they are not used carefully your holidays may go from festive to frightening. The American Red Cross offers the following safety tips to help greatly reduce the fire risk in your home or business this holiday season.

  • Place Christmas trees, candles, and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents, and candles.
  • Make sure light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer’s instructions.
  • Always unplug tree and holiday lights before leaving the property or going to bed.
  • Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or before going to bed.
  • Use only sturdy tree stands designed to not tip over. Keep curious pets and children away from Christmas trees.
  • Keep anything that can catch on fire—like pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains—away from your stove top.
  • Designate one person to walk around your property to ensure all candles and smoking materials are properly extinguished after guests leave.

The SERVPRO of Arnold/North Jefferson County team wishes you a safe and happy holiday season. Remember: our emergency services are available 24/7/365.

Did You Know?

According to the National Fire Protection Association, the top three days for home candle fires are Christmas Eve, Christmas Day, and New Year’s Eve.

National Influenza Vaccination Week

12/6/2020 (Permalink)

National Influenza Vaccination Week: December 6 - 12

Starting in 2005, the Center for Disease Control (CDC) established the National Influenza Vaccination Week to highlight the importance of continuing flu vaccination throughout the holiday season and beyond. During the 2018-2019 flu season, the CDC estimates the flu caused 49 million flu-related illnesses (more than the combined populations of Texas and Florida), 960,000 flu hospitalizations (more than the number of staffed hospital beds in the United States), and 79,000 deaths (more than the average number of people who attend the Super Bowl each year.)

If you’ve already gotten the flu this season, you should still get vaccinated to protect yourself against other strands of the flu. People with a high risk of complications from the flu include young children, pregnant women, people with certain chronic health conditions, and people over the age of 65. Get a flu shot today to protect yourself and your loved ones.

We're Social

You can follow us on Twitter or Facebook for facts and tips throughout this week. Follow the hashtag #NIVW.

Here to Help

As always, SERVPRO of Arnold/North Jefferson County is here to provide disinfecting services in the JeffCo area. Whether it's the flu or COVID, we've got you covered. Stay healthy this season.

We need Heroes! Now Hiring!

11/10/2020 (Permalink)

Do you love helping people in difficult situations? Then apply now to join our team of heroes.

Why work for SERVPRO of Arnold/North Jefferson County?

Our mission is to develop a team of quality people, who focus on excellent service, fairness, and mutual respect.

Our vision is to be the premier restoration company in our area (Northern Jefferson County).

Our purpose is to create happy customers who are willing to pay. 

The way we do that is by growing and developing our team of heroes both individually and professionally. When you have a good team, the team grows the company. We want our team to be service-oriented. Our business serves customers in possibly the worst times of their lives. We want to be compassionate and helpful to do our best and provide hope and comfort amid disaster.

SERVPRO of Arnold/North Jefferson County is prepared to help any and all customers that need us. We do that by continually growing our team.

Now Hiring - Production Technicians

We’re seeking individuals who have a desire to grow, are comfortable working hard in challenging situations, put customers first, have excellent communication skills, and are comfortable with using an iPad. If you are self-motivated and compassionate, then you’ll thrive in this work environment. Are you highly dependable and desire to routinely exceed expectations? Then you may be our perfect hero!

If you would like to join our quality team, dedicated to serving customers in their time of need, then please click here to apply.

Choosing the Appropriate Fire Extinguisher

10/27/2020 (Permalink)

To conclude Fire Prevention Month, We want to make sure that now that you know how to use a fire extinguisher, and are aware of other helpful fire prevention tips, you know how to choose the right type of fire extinguisher for your needs.

Fire Extinguisher Classes

There are five different classes of fire extinguishers from which to choose. Use the following as a guide to determine what is best for your situation:

  • Class A: This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper, and many plastics.
  • Class B: used on fires involving flammable liquids, such as grease, gasoline, and oil.
  • Class C: Designed for fires involving appliances, tools, or other equipment electronically energized or plugged in.
  • Class D: For use on flammable metals; often specific for the type of metal in question. These are typically found in factories.
  • Class K: Intended for use on fires that involve vegetable oils, animal oils, or fats in cooking appliances. Generally found in commercial kitchens.

As always, we want you to stay safe. We understand accidents happen. Should you experience a fire and in need of having it cleaned up, give SERVPRO of Arnold/North Jefferson County a call. Don't take the risk of doing it yourself and causing more damage. SERVPRO of Arnold/North Jefferson County is working to make it "Like it never even happened."

October: Fall, Family, and Fire Prevention Month

10/13/2020 (Permalink)

May you enjoy all the pleasures and beauty of fall this season.

Fun in the Fall

Fall in Missouri. It’s beautiful. Especially in October. The weather cools off, and the leaves display a beautiful array of colors. People love spending time outside with friends and family, whether it’s at fall festival, corn maze, pumpkin patch, or bonfire. 

Fall Hazards

There are hazards as well. Bonfires. Dry leaves. It’s a recipe for unwanted flames. Walking away smelling like smoke from a bonfire is one thing. Walking into your home or business after experiencing a fire and smelling that smoke is a totally different ball game. That’s where SERVPRO® of Arnold/North Jefferson County comes in. We are trained, certified professionals in fire restoration. We understand the science of how to properly clean your structure and contents of soot after a fire loss. 

Fire Prevention Month

We hope you never need our fire restoration services, so we want to make you aware that October is Fire Prevention Month. We have three simple tips for you to do this month—and every October—to help keep your home or office safe from fires:

 
  1. Change batteries in all smoke detectors.
  2. Check all electronics and appliances for frayed cords and replace any you find.
  3. Educate yourself on how to use a fire extinguisher, and make sure you know where to find it if/when you may need it.
 Remember that SERVPRO® of Arnold/North Jefferson County is an emergency service company. You can call us 24/7 and even on any holiday, if you have a fire or water damage. Google us, or simply call 636-296-6813.

No Job is Too Spooky for SERVPRO

10/13/2020 (Permalink)

No job is too spooky for us.

Halloween. A time for costumes, candy, spooky decorations, and mischievous pranks. Sometimes those pranks cross over into outright vandalism. Paint, debris, a general mess...That's where SERVPRO® can help. SERVPRO® of Arnold/North Jefferson County has a variety of products and cleaning methods to use on a variety of vandalism acts. We can help clean up broken glass, debris in your yard, spray paint, or many other “pranks.” We don’t wish this upon anyone, but we want you to know that we are Here to Help.® We wish you a Happy Halloween! May you be able to have fun, enjoy some treats, and avoid the tricks! Should you be a victim of vandalism this Halloween, call SERVPRO® of Arnold/North Jefferson County at 636-296-6813 to make it "Like it never even happened."® Remember: No job is too spooky for us.

National Day of Service and Rememberance

9/8/2020 (Permalink)

SERVPRO of Arnold/North Jefferson County wants to say thank you to all first responders and other every day heroes.

Do you remember where you were when you heard the news on September 11, 2001?

Most of us probably do. That day had a great impact on our nation. It also had a very personal impact for families around the country.

National Day of Service and Remembrance

In honor and memory of those who lost their lives on 9/11, along with the survivors and first responders, a day of reflection was established in 2009: National Day of Service and Rememberance.

SERVPRO of Arnold/North Jefferson County salutes heroes--the first responders-- who arrive in the greatest times of need and stand strong in the face of disaster. These are the same heroes who keep our Jefferson County community safe during these unprecedented times.

Reflect and strive to make a postive difference in our community this year to commemorate the National Day of Service and Remembrance. To find volunteer opportunities, visit nationalservice.gov/911day.

How to Work a Portable Fire Extinguisher

9/8/2020 (Permalink)

Don't be caught off-guard in an emergency. Learn how to use a portable fire extinguisher.

As part of National Preparedness Month, we want to make sure that you are prepared to use a portable fire extinguisher, should an emergency arise.

The National Fire Protection Association (NFPA) suggests remember the word PASS in order to operate a portable fire extinguisher:

Pull the pin. Hold the nozzel pointing away from you and release the locking mechanism.

Aim low. Point the extinguisher at the base of the fire.

Squeeze the lever slowly and evenly.

Sweep the nozzel from side-to-side.

Portable fire extinguishers can be life and property saving tools, but you have to know how to operate them correctly. Read the instructions on the fires extinguisher and become familiar with them before a fire breaks out. Remember, they do have limitations, so it's important to ensure you have the correct extinguisher for your facility. To help identify the appropriate class of extinguisher needed, please visit the NFPA website.

Watch this video for a quick recap on how to use a fire extinguisher.

Remember that SERVPRO of Arnold/North Jefferson County is ready and able to aid in any-size fire damage. Our goal is to help make it "Like it never even happened."®

September is National Preparedness Month

9/1/2020 (Permalink)

It's important to be prepared in an Emergency. National Preparedness Month is a time to focus and remind the community to prepare for disasters.

This year for National Preparedness Month, join the Jefferson County community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities. Learn how to be prepared.

Make and Practice Your Plan

Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with your family before, during and after an incident? Do you have an emergency supply kit?

Make sure your family is informed and practiced in your emergency plan. Be sure to sign up for alerts and warnings for your area, and download other necessary apps to stay informed, such as the FEMA app.

Learn Life Saving Skills

Do you or someone in your family know CPR? Could you turn off your natural gas if necessary? Do you know how to take cover in an earthquake? Knowing these life saving skills could mean life or death in an emergency situation for you, your family or your neighbors.

Check your Insurance Coverage

Have you reviewed your insurance coverage recently to see if you’re covered in a disaster? Evaluate which hazards are relevant to your area and obtain the appropriate insurance for your home, business, or other property and become familiar with your coverage.

Save for an Emergency

Are you prepared financially in case of a disaster? Does your family have an emergency fund for unexpected expenses after a flood or fire? Check out FEMA’s Emergency Financial First Aid Kit for an in-depth document to help you identify and compile important documents and account information all in one spot. Just search “EFFAK” on fema.gov for the free PDF.

Whether its flood, wildfire or extreme winter weather, we must work together as a team to help ensure our families, businesses, places of worship and neighborhoods are prepared. Contact your SERVPRO® of Arnold/North Jefferson County at 636-296-6813 or send us a Facebook message to find out how we can help make it “Like it never even happened,” if disaster strikes in your life.

Jefferson County Business Safe Reimbursement Program

8/18/2020 (Permalink)

Are you a local business owner in Jefferson County? Like many other communities across the world, how we do business looks differently since COVID-19. Are your employees hesitant to come back to work? Are your customers afraid to come in to your office? The coronoavirus has changed how we view clean.

Cares Act

Thanks to the Jefferson County Economic Development Corporation, you can now apply for $5,000 through the Cares Act. The Business Safe Reimbursement program is specifically available to ensure the health and safety of your customers and employees. With these funds, you can now afford to get your business Certified: SERVPRO Cleaned.

Call your fellow Jefferson County business, SERVPRO of Arnold/North Jefferson County, and allow us the opportunity to clean your offices, stores, restaurants, and other facilities. We are all in this together. Let's help the Jefferson County economy thrive. Call 636-296-6813 today for a free consultation.

Professional Equipment Matters

8/17/2020 (Permalink)

When you are faced with a fire or water loss, why is it important to have a professional do the mitigation instead of cleaning it up yourself? Aside from understanding the science behind fire and water mitigation through our IICRC certifications, we have the professional equipment to help us perform the job. The proper equipment makes a measurable difference in reducing the damage expense whenever you have a fire or water loss.

Equipment Matters

When time matters, technology and equipment must be relied upon to perform well. SERVPRO of Arnold/North Jefferson County professionals answer calls promptly with a full arsenal of drying equipment. Below are some of our tools we use.

Moisture Sensors

These are used to detect moisture in carpets, baseboards, and walls to find all affected materials.

Moisture Meters

These are used to determine the actual moisture content of various materials. The accurate readings these testers provide allow us to monitor the drying process.

Thermohygrometers

These meters measure temperature and relative humidity. SERVPRO of Arnold/North Jefferson County professionals use this information to calculate and create an environment most conductive to drying.

Ultra Low-Volume (ULV) Foggers

ULV Foggers atomize liquid deodorizing agents that produce a fine mist that easily penetrates the site where odor-causing residues may accumulate. This machine is also able to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

Thermal Foggers

These foggers dispense solvent-based products by creating a dense fog that is made up of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. This helps deodorize structures, garments, vehicles, and other places where cleaning cannot reach.

Rely on the professionals at SERVPRO of Arnold/North Jefferson County for their training and equipment to make it "Like it never even happened."

7 Tips to Avoid Mold Growth

8/10/2020 (Permalink)

Defense Against Mold Growth

Firstly, prompt mitigation is crucial in avoiding any future mold growth. Mold growth can be visible as quickly as 24 to 48 hours after a water damage.

7 Tips to Avoid Mold Growth

  1. Maintain the humidity level between 30-50%.
  2. Provide proper drainage away from the foundation of the building.
  3. Regularly inspect plumbing and appliances for leaks.
  4. Keep gutters and drains clean and free of debris.
  5. Inspect the roof, windows, and other areas where water might enter the building and perform maintenance, as needed.
  6. Respond to all water intrusions immediately.
  7. Contact SERVPRO of Arnold/North Jefferson County professionals for assistance after a water damage or if you discover mold.

If you find or suspect mold growth in your home or office, contact us to day at 636-296-6813 and schedule a FREE estimate.

No Disaster is a Small Disaster

7/30/2020 (Permalink)

SERVPRO of Arnold/North Jefferson County is available 24 hours a day--nights, weekends, and holidays included.

There's no such thing as a small disaster when it happens to you and your home or business. Small leaks can eventually become big claims later. Time is of the essence.

We are available 24 hours a day all year long--holidays included--for emergency mitigation work. But what is emergency mitigation? That means under normal circumstances, a SERVPRO of Arnold/North Jefferson County professional can be at your property within four hours of the initial loss call to begin drying your home or facility and restoring your contents.

The Drying Process

Each one of our employees, from office to marketing to production, is professionally trained and IICRC certified. Our team manages the drying process by using state-of-the-art equipment and the latest technology. As a result, the structure will be quickly and thoroughly dried which will aid in preventing any secondary water damages. SERVPRO of Arnold/North Jefferson County professional technicians will remove moisture and any contaminants by disinfecting and deodorizing to safely clean and dry your home or commercial building and all the contents.

SERVPRO is the #1 choice in cleanup and restoration and stands on over 50 years of national experience and expertise in the industry. Locally, SERVPRO of Arnold/North Jefferson County has over a decade of combined experience. As the economy reopens, it's especially important to ensure your business is taken care of, and allow us to serve you.

A Message from Our CMO, Mike Stahl

7/13/2020 (Permalink)

Did you know that 89% of consumers said they are hesitant about returning to brick-and-mortar establishments according to a recent survey? And of those, 40% say that cleanliness is a major factor for concern?

We all know they aren't talking about dirt. They are talking the invisible germs and pathogens that we can't see. They are talking about coronavirus, and patrons and employees want to feel safe and secure when America does reopen for business.

The COVID-19 pandemic has changed what it means to be clean. I am thrilled that we are part of the solution to get the country back, whether that is back to work, back to business, back to school, or back to community.

I am excited to tell everyone about a new program we are rolling out to take our COVID-related proactive cleaning work to a whole new level, or a "higher standard of clean."

The Certified: SERVPRO Cleaned program is a cleaning and disinfecting program that will lend our industry-leading cleanup and remediation expertise to businesses and other community spaces as they reopen their doors. This program will give patrons and employees across the country peace of mind that the space has been protected by SERVPRO, the authority on what it means to be clean.

Mike Stahl, CMO

Michael Z. Stahl is the Chief Marketing Officer of SERVPRO with responsibilities for Marketing Services, National Accounts, Franchise Expansion, and our Customer Care Center. Mike previously held Chief Marketing Officer roles at United Healthcare's $3B Individual Business and HealthMarkets, a Blackstone-owned company.

Certified: SERVPRO Cleaned

Ask about our Certified: SERVPRO Cleaned Program. A higher standard of clean. Call 636-296-6813 today.

Certified: SERVPRO Cleaned 3Cs: Certify

7/9/2020 (Permalink)

A Commitment to Clean for Your Employees and Consumers

We’re going to extend our credibility as a premier biohazard cleaning company in the country to your business – to give assurance to your employees and customers that only SERVPRO can deliver. Once your business location has been Certified: SERVPRO Cleaned, you will gain access to our propriety signage, digital emblems, and other collateral that communicates you’ve selected a higher standard of clean available to help protect your employees and customers. This is the third C of the Certified: SERVPRO Cleaned program: Certify. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned but that your location is being cleaned regularly at this standard.

Certified: SERVPRO Cleaned 3Cs: Clean

7/8/2020 (Permalink)

Proactive and COVID-19 Emergency Response Cleaning Program

Based on the specific needs of your business, your location will undergo a thorough, expert deep clean rooted in the pillars of People, Process, and Product. This is the second C of the Certified: SERVPRO Cleaned program. 

People

SERVPRO of Arnold/North Jefferson County Professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the Centers for Disease Control and Prevention. We have years of experience with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform.

Process

SERVPRO of Arnold/North Jefferson County Professionals are trained to perform proactive or emergency responsive cleanups that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible.

Product

Certified: SERVPRO Cleaned has more than 100 exclusive cleaning products to meet any need including our proprietary cleaning agent, SERVPROXIDE - a hospital grade disinfectant that carries the Environmental Protection Agency’s lowest toxicity category and is National Sanitation Foundation certified for direct food contact surface use. All our products carry the Environmental Protection Agency’s registered emerging pathogens claims and meet the standard set by the Center for Disease Control and Prevention for hospital-grade disinfectant.

By using SERVPRO of Arnold/North Jefferson County and the Certified: SERVPRO Cleaned program, you can feel confident about the disinfecting process.

Certified: SERVPRO Cleaned 3Cs: Consult

7/7/2020 (Permalink)

A Tailored Cleaning Program to Meet Your Needs

Not all business are the same, which is why we will assign you with a. Cleaning Protocol Consultant who understands your business and will create a custom cleaning program to meet your specific needs. This consultation is the first C of the Certified: SERVPRO Cleaned program. SERVPRO has worked in a wide variety of industries with businesses ranging from start-ups to global, multinational organizations. That’s why we know to start such a critical cleaning process with a consultation.

Your specific program will be developed based on a range of factors including business type, size of space, amount of high frequency touch points, foot traffic and congestion points. As a result, you’ll know that Certified: SERVPRO Cleaned is not just an industry leading standard in clean, you’ll know that the clean you receive is customized to your need.

Support Local

As a member of many local organizations, including the Arnold Chamber of Commerce and others in Jefferson County, we are a local business, too. We want to help fellow businesses get back to business and thrive during this time. Call SERVPRO of Arnold/North Jefferson County at 636-296-6813 to learn more.

Why is it Important for Owners to Attend Convention?

7/7/2020 (Permalink)

Despite the circumstances of COVID-19, we are committed to learning and growing to better serve our customers.

SERVPRO Convention 2020

This year the 51st Annual SERVPRO Convention was supposed to take place Boston. Like so many other events in 2020, it was not able to happen in-person. However, we are still meeting virtually, live, with it being recorded at our Headquarters in Gallatin, TN. 

SERVPRO Headquarters is committed to providing us with vision ideas, brand updates, and critical training to improve how we run our local franchises and better serve our customers. The Boston 2020 Convention is “virtually” "Like it never even happened."®

Why is it Important?

When we attend conventions, it’s not only the presentations that provide knowledge and value. The ability to network with fellow SERVPRO franchise owners and employees provides tremendous value in learning and growing as a team and as a company. We build relationships with people all across the country. It also allows us the opportunity to network and build relationships with vendors that can supply and provide us with new equipment, products, and services. All of these greatly affect the quality of our business, and therefore greatly affect how we serve you, the customer. 

The Goal

Our goal every year in attending convention is to learn how we can better our business and create happier customers. We are in this business to serve you, and we want to make sure we exceed your expectations. With new ideas, relationships, and mentors, our industry knowledge increases. Our Mission is to develop a team of quality people who focus on excellent service, fairness, and mutual respect. Our Vision is to be the premier restoration company. Our Purpose is to create happy customers. That is our M-V-P focus. 

One Team, One Focus

This year’s convention theme is One Team, One Focus. As a SERVPRO brand, we function as One Team. Meaning our goals are aligned for the better of the brand and not just individual franchises. Our One Focus is about serving our customers with the highest quality.

SERVPRO of Arnold/North Jefferson County is committed to serving the community and our customers with excellence and integrity. You can feel confident when you call us, knowing that we are constantly bettering ourselves so that we can serve you.

Get Your Jefferson County Business Certified: SERVPRO Cleaned

6/29/2020 (Permalink)

When our logo is on your door , your commitment to clean is clear. Call SERVPRO of Arnold/North Jefferson County today to learn more.

Being open for business is just the beginning of our new journey forward. Employees may be hesitant to return to work and customers may wonder whether the businesses they patronize are safe. The COIVD-19 pandemic has changed what it means to be clean. Are you ready to communicate to your customers and employees that you’ve chosen a higher standard of clean for all Americans? Are you ready to be Certified: SERVPRO Cleaned?

CSC

Certified: SERVPRO Cleaned (or CSC) is a defensive cleaning program that SERVPRO offers to commercial locations to address the current COVID-19 global pandemic. This is a level of clean that goes far beyond janitorial or carpet cleaning. This is a proactive viral pathogen cleaning. When you choose Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard — you are Certified: SERVPRO Cleaned.

As the #1 choice in cleanup and restoration, we stand on over 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will hel;p ensure you and your business are set up to inspire consumer confidence as the economy begins to reopen.

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. Expertise born out of cleaning up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects the unique experiences and capabilities of America’s #1 cleanup and restoration brand. The program is grounded with our unique 3C’s: Consult, Clean, and Certify.

Stay tuned for more blogs explaining the 3Cs. Until then, give us a call at 636-296-6813 for a local professional and schedule your Certified: SERVPRO Clean assessment today.

Meet the Owners

6/25/2020 (Permalink)

Mac and Brittany have two boys. Jonathan is the oldest; Benjamin is the youngest.

The Davenports

Mac and Brittany Davenport are second generation owners of SERVPRO® of Cape Girardeau & Scott Counties and are excited to expand into SERVPRO® of Arnold/North Jefferson County with the same quality of service provided for over 25 years in Cape Girardeau. 

Their Story

Co-Owner Brittany Davenport was born into the SERVPRO® system. Her parents have been in the business for 40 years. Richard Hastings, her father, began his SERVPR0® adventure in Delaware in 1980. It then led him to Fenton, and finally Cape Girardeau, MO, where he and his wife Sandy have owned and operated the SERVPRO® of Cape Girardeau & Scott Counties franchise since 1992. Brittany grew up bleeding green. She left home in 2010 to go to college up in St. Louis. There, she met her now-husband, Mac Davenport. After not quite a year of marriage, the orange house called her home. She and Mac moved to the Cape area and began working for the Cape Girardeau franchise in July of 2016. Having previously worked for another SERVPRO® franchise in the St. Louis area, Mac started his SERVPRO® career as a Production Technician and worked his way up to Crew Chief, Business Consultant, Operations Manager, and now Co-Owner of SERVPRO® of Cape Girardeau & Scott Counties. Brittany started as a Marketing Support Coordinator, then Marketing Manager, and now Co-Owner of that same franchise. As opportunity presented itself, Mac and Brittany wanted to expand their business by purchasing a second license, SERVPRO® of Arnold/North Jefferson County. Knowing previous owners Jeff and Kathy King and Julie Schwarz well, it made for an easy transition in purchasing a second license in March of 2020.

Be Proactive, Not Reactive

6/15/2020 (Permalink)

An ERP can save you time AND money. Don't let business get interrupted more than necessary. Contact us today.

For a business owner and homeowner, a worst-case disaster scenario involving fire or water damage can seem unthinkable until it suddenly becomes a reality. In the aftermath of a disaster, a quick response time by a disaster recovery company such as SERVPRO® can help minimize property damage.

Owners need to have a quick and convenient emergency disaster plan that connects them with vendors, necessary contacts, and pertinent information when disaster strikes. The SERVPRO Emergency Ready Plan (ERP) is a respected industry tool during a disaster event. An ERP is so valuable, that in the midst of the confusion and panic that often surround a disaster, an owner or manager can be provided a sense of calm and clarity in reaching out for expert help.

When building an emergency plan, there are four keys to remember.

1. Identify your facility’s greatest threats in order to assess the overall severity of the event.

During this discovery mode, what are your greatest threats (i.e. fires, tornadoes, floods, etc.)? Look at your locations. Do you have any that would be in a “tornado alley,” at risk for hurricane damage, or subject to deep freezing temperatures? Try to think outside the box, without becoming a doomsday prepper!

2. Document all vital information and establish clear communication activities.

An ERP needs to contain critical property information that can help speed up response time after a disaster occurs. Consider including any documented prior loss history, identify and label utility shut off locations, and prioritize your key contacts. Prior loss history can provide first responders and restoration vendors with historical information on your facility’s condition. Proper utility identification will allow for quicker response times for emergency shut off, requests and key contact information is vital to starting the recovery process, allowing you to quickly contact key personnel and answer priority questions.

3. Practice! Practice! Practice! There is no “textbook” event, so expect the unexpected.

You should conduct practice sessions to make sure everyone is clear on the process. Always have clear evacuation routes in your ERP, and set a distribution chain for your disaster recovery plan amongst key contacts and various locations.

4. Keep it updated, and have all necessary information communicated with your insurance company and emergency restoration vendors.

The best way for the recovery to begin is remaining proactive by always keeping your ERP updated. Your SERVPRO of Arnold/North Jeffersonon County representative can help keep your ERP up-to-date. People will come and go, updates will be made to the facility, and utilities can change. This should be a dynamic document that changes as your business does. If you don’t keep it updated, you’ll be several steps behind when disaster strikes. 

Managing Mold in JeffCo

6/12/2020 (Permalink)

When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, your local SERVPRO® of Arnold/North Jefferson County franchise professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process.

Call the Team in Green

The mold cleanup and restoration process begins when you call your local SERVPRO®of Arnold/North Jefferson County  franchise professionals. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection and Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO® of Arnold/North Jefferson County technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Anti-fungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Cleaning Contents and Belongings

SERVPRO® of Arnold/North Jefferson County franchise professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment.

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. Your local SERVPRO® of Arnold/North Jefferson County franchise professionals understand mold and mold growth and have the training and equipment to remediate mold in your home or business.

Cleaning up Meth Labs and Other Biohazards in JeffCo

6/9/2020 (Permalink)

Have you ever wondered how traumatic scenes, meth labs, or vandalism gets cleaned up? Who does that?

SERVPRO of Arnold/North Jefferson County is your local team of cleanup and restoration professionals, and we are the ones to call in those situations.

BLOODBORNE PATHOGENS

SERVPRO® of Arnold/North Jefferson County franchise professionals remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Trained SERVPRO® franchise technicians thoroughly clean, disinfect, and deodorize the structure.

METHAMPHETAMINE LABS

Many of the chemicals used in the production of illegal drugs, such as methamphetamine, are volatile and can leave harmful residues throughout a structure. SERVPRO® of Arnold/North Jefferson County franchise professionals follow federal and state guidelines to properly clean all surfaces.

CRIME SCENE RESIDUES

From fingerprint powder and evidence gathering chemicals to tear gas and pepper spray residues, SERVPRO® of Arnold/North Jefferson Countyfranchise professionals can clean and restore your property and contents.

ARSON AND VANDALISM

SERVPRO® of Arnold/North Jefferson County franchise professionals are recognized as leaders at helping property owners recover quickly from fire and water damage. Your local franchise professional also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

Should you ever find yourself in need of a traumatic scene, meth labs, or vandalism cleanup -- which we hope you don't -- call SERVPRO of Arnold/North Jefferson County for a compassionate ear and team of professionals.

Leave the Hassle of Board-Ups to Us

6/5/2020 (Permalink)

Whether after a fire, storm, or other structural disaster, boarding up a damaged property is a burden that no one should ever have to go through, especially if it is your Jefferson County home or business that has been damaged.

Why Use Professionals for Board-Ups

Boarding up damaged property incorrectly could cause secondary damages, such as moisture or animal intrusion, making the situation even worse. The process of boarding up after an unexpected damage can also be as dangerous as the damage itself. SERVPRO® of Arnold/North Jefferson County professionals can board up damaged properties and mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.”

Call can us 24/7 at 636-296-6813.

The Importance of Cleaning Dryer Vents

6/3/2020 (Permalink)

According to FEMA, failure to clean home dryers causes 34% of home dryer-related fires. Home dryer fires cause $35 million in property loss and can even cause possible injury or death. To reduce the risk of these fires happening in your home or business, SERVPRO® of Arnold/North Jefferson County can help clean your dryer vents and ducts that may have lint buildup.

Other tips for keeping your dryer vents clean include cleaning the lint filter before and after each load and making sure the outdoor vent flap opens correctly and is not restricted by snow, a bird’s nest, or other potential obstacles. For more information on cleaning dryer vents, contact e professionals at SERVPRO of Arnold/North Jefferson County today at 636-296-6813.

24/7/365 Water Damage Service

6/2/2020 (Permalink)

When fire or water damage puts the things that matter most on the line, you need the very best help on the line as well. That’s why knowing the easiest ways to contact SERVPRO® is so important. Just call 636-296-6813 to get the team that’s faster to any size disaster. We’re a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of water or fire. So whether you’re responsible for 1,000 square feet or 100,000 – be ready for the worst with the very best: SERVPRO of Arnold/North Jefferson County.

We are a local water restoration company. We work with your insurance company to provide you with the best possible experience for your disaster. We want to help make it "Like it never even happened."®

JeffCo Biohazard. Crime Scene, and Vandalism Cleanup

5/29/2020 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO® of Arnold/North Jefferson County franchise professionals also offer fast, reliable biohazard and crime scene cleanup and restoration services to residential and commercial property owners in Jefferson County.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. Your local SERVPRO® franchise professionals at SERVPRO of Arnold/North Jefferson County are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO® of Arnold/North Jefferson County professionals help turn unsafe environments into clean, safe homes and offices.

SERVPRO® of Arnold/North Jefferson County franchise professionals can help with the following issues:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

Contact your local SERVPRO® at 636-296-6813 today for 24-hour emergency service. 

Call the Cleanup Team that is Faster to Any Size Disaster

5/27/2020 (Permalink)

There is no disaster that hits home quite like a disaster to your property, home, or business. Whether you're in High Ridge, Imperial, Fenton, Arnold or anywhere else in Jefferson County, know there is a local restoration company ready to help SERVPRO® of Arnold/North Jefferson County.

When you have suffered a fire, water, or mold damage, you don’t have time to waste searching for a company to fix your property. When disaster strikes, depend on SERVPRO® of Arnold/North Jefferson County and their network of over 1,700 Franchises in North America and Canada. Whether the job is big or small, SERVPRO of Arnold/North Jefferson County professionals will be there to help make it “Like it never even happened,” so you can get back to your home or business and on with your life.

It’s good to know SERVPRO® of Arnold/North Jefferson County is there if you ever need them. If you’re in need of cleanup and restoration services, call your local SERVPRO® franchise professional today at 636-296-6813.

The COVID Effect

5/27/2020 (Permalink)

Certified: SERVPRO Cleaned is a defensive cleaning program that is a proactive viral pathogen cleaning that helps ensure cleanliness

The Coronavirus has changed the social landscape more than we could have imagined. The terms social distancing and the new normal have become indoctrinated in our vocabulary. The interaction with family, friends, and business associates has been directly impacted. The traditional handshake is now riddled with fear. Instead it’s better to tap feet or “elbow bump.”

As in the years following World War II, great effort was spent putting measures in place to reduce the likelihood of another global conflict. Likewise, prevention of future viral pandemics is top of mind for most the world’s governments and security services for the immediate future. SERVPRO® of Arnold/North Jefferson County professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect, and sanitize their properties. SERVPRO uses EPA-approved products and follows the CDC guidelines for cleanup practices.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the ERAregistered emerging pathogens claims.

Will it all get back to normal? Yes. When will that happen? That remains unclear. What is clear is that normalcy will return, and all along the way SERVPRO® of Arnold/North Jefferson County will be there for your business, your home, and your customers. We are in this with you and proudly stand beside our first responders in fighting this silent enemy

Say Thank You to Local Heroes

5/27/2020 (Permalink)

Thank you to all first responders who have not let COVID get in the way of serving the community well.

The first half of 2020 has been a rollercoaster of fear and emotions. The world was thrown into a state of change that had not been seen for several generations. At the front of this battle, our heroes stood strong, not wearing tights or capes, but uniforms, scrubs, masks, and gloves all ready to fight this for all of us.

The words “Thank You” don’t seem enough. How do we convey our gratitude to those that put their lives at risk so we can stay home with our families to flatten the curve? Here are a few ideas to say Thanks.

Restaurant Gift Cards

It would be great to give out large enough giftcards so they could take their whole family to dinner, but think about ways to stretch your funds farther to reach more heroes. Consider $5 - $10 gift cards to local restaurants. This will give enough money for either a drink or appetizer. It will also help the economy and struggling restaurants.

Food Drop Off

You will probably have to coordinate this in advance, but schedule a meal that you can deliver to our heroes. They will love some food to refuel. Dropoffs at police stations, fire halls, and emergency rooms are sure to boost morale.

Letters of Encouragement

Take the time to sit down with family and write letters of encouragement to these heroes, expressing your appreciation for what they’re doing. If you have children, get them to draw these heroes. Their artwork will be a blessing to these first responders. You can send them or hand-deliver (at a safe distance) to your local fire halls, police stations and hospitals. They are separated from their families right now; these letters will include them in yours.

"Heroes are extraordinary people who choose not to be ordinary." - Kevin Brown, Motivational Speaker/Author

National Building Safety Month: Be Prepared with an ERP

5/18/2020 (Permalink)

Our team is ready for whatever happens.

Rain, floods, tornadoes...storms can leave devastating results. And we all know that the Meramec River is prone to flooding Jefferson County. After the COVID-19 shut down, you may have experienced what it is like to have to close your business' doors. It can greatly affect the future of your business. When it comes to disasters, SERVPRO of Arnold/North Jefferson County wants to minimize your business interruption.

The SERVPRO® Emergency READY Profile® (ERP) will help ensure you are “Ready for whatever happens.” In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas. Call us at 636-296-6813 to establish your Emergency READY Profile®!

Certified: SERVPRO Cleaned – a defensive cleaning program

5/15/2020 (Permalink)

We are here to help your business and your customers feel safe. Contact us about our CSC today.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO of Arnold/North Jefferson County professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO cleaned consultation

SERVPRO of Arnold/North Jefferson County is Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Arnold/North Jefferson County today at  636-296-6813 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

SERVPRO of Arnold/North Jefferson County Provides You With Experience

5/14/2020 (Permalink)

With more than 50 years of industry experience, SERVPRO® is a leader of fire, water, mold, and other specialty cleanup and restoration services. Our network of more than 1,700 franchises has responded to property damage emergencies ranging from multi-million dollar large losses to those suffered by individual businesses and homes. Providing coverage in the United States and Canada, SERVPRO® has earned the trust of major insurance companies, commercial clients, and countless homeowners.

Our owners of SERVPRO of Arnold/North Jefferson County have a combined decade-worth of experience in this industry -- and that isn't including the fact that they are second-generation owners!

Call the local SERVPRO team near you, SERVPRO of Arnold/North Jefferson County, at 636-296-6813 for a team you can trust.

Who should I call? SERVPRO?

5/14/2020 (Permalink)

We are much more than a just Fire & Water - Cleanup & Restoration™ company for residential and commercial buildings. That encompasses a wide variety of services and requests. 

Document Restoration

Some of our other services that we offer include Document Restoration—whether they have damage from fire or water, including photo albums or books—and Document digitization, which is HIPPA certified. 

Deodorization

Deodorization is another less-known service. This could be an odor inside a home or business, or even in a vehicle. Sometimes it means doing a physical cleaning of surfaces, other times it is done with a fogger or mister. We have masking agents along with pairing agents. A masking agent is like a candle; it has a stronger smell than the odor. A pairing agent attacks the odor and neutralizes it, which lasts longer because it affects the source. This can include eliminating odors from refrigerators and freezers from rotten food or cleaning spaces that smell because a dead animal. 

Biohazard

Biohazard cleaning is something we market, but what does that mean? That includes a cleaning of any type of bodily fluid--whether it’s blood, vomit, or other unidentified body fluids. Examples of this include crime or accident scenes or bloodborne pathogens. 

Vandalism

Another service we offer is vandalism cleanup. This could look like a teenage prank like egging a house, or a more serious offense of graffiti. Broken windows also fall under this category.

Board-Ups and Roof-Tarping

Board-ups are something else we offer. When a window gets broken or a structure suffers storm damage or a fire, we can come and board up the structure or tarp roofs. We are entering into storm season, which could yield a lot of these situations.

Hoarding and Contents Inventory

Hoarding situations is something else we see. Sometimes this might be someone with an actual hoarding problem that needs clutter removed. Or maybe it isn’t hoarding, but it can be going through someone’s estate to pack or sell items. This might include contents inventory. We can help loved ones pack items with a digitized inventory list, making things easy to find later. Someone who might need this is a Power of Attorney of that is not local and cannot take care of the local situation

"Yes, We can do that."

On top of the other services that we offer, we receive a wide-variety of requests that wouldn’t necessarily be added to our service list but make for an interesting resume. Here are a few of our team’s real-life odd scenarios:

  • Hauling trash bags out of yard
  • Collecting Trash out in the woods
  • Vacuuming glass out of a yard
  • Cars going through buildings
  • Oil spilled on driveway
  • Black oil spilled in bathroom
  • Removing Powdered poison in carpet
  • Removing blown-in attic insulation
  • Shoveling Bat guano out of an attic
  • Shoveling Human feces from under a mobile home
  • Removing Rat droppings 
  • Cleaning a home with fleas jumping out of the carpet
  • Removing a petrified cat from under a couch 
  • Extracting a Live cat out of duct work
  • Cleaning Dog pee in cars
  • Cleaning blood in cars
  • Cleaning spilled milk in cars
  • Cleaning Mud out of flooded cars and RVs
  • RV general cleaning and mold removal

Common Services

Just as a reminder, these are our common services for both residential and commercial facilities:

  • Fire damage
  • Water Damage
  • Storm Damage
  • Mold remediation
  • Large commercial losses
  • Carpet and upholstery cleaning
  • Tile and grout cleaning
  • Duct Cleaning
  • Reconstruction/renovations

SERVPRO is Here to Help® in a variety of ways that might not seem obvious. If you ever need something that needs to be cleaned, cleaned up, or cleaned out, there is a good chance we can take care of it. Even if it’s non-traditional. 

Don't hesitate to call us at 636-296-6813 if you don't know how to handle a situation.

Destroy Fire Odors with Deodorization

5/12/2020 (Permalink)

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke, and soot damage in your home or business can create unpleasant and potentially permanent problems.

As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.

With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO® franchise professionals provide specialized services that can rid your home or business of offensive odors left by fire or smoke damage. SERVPRO® of Arnold/North Jefferson County professionals do not cover up lingering odors with a fragrance; they seek out and remove the source of the odor. Once the source is found, SERVPRO’s own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts and more.

Ask one of our professionals here at SERVPRO® of Arnold/North Jefferson County to explain the various deodorization methods available and which one will work best for you.

If you or one of your insured customers suffer a fire damage or some other accident and require deodorization services, contact SERVPRO® of Arnold/North Jefferson County immediately.

Whether it’s fire, water, or mold damage or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened.” 

Stop the Damage

A fire can leave behind soot, smoke damage, and a host of other problems. Ceilings, walls, woodwork, carpeting, and floors will often need a thorough professional cleaning. If your home or business suffers a fire, it is important to take the appropriate steps to prevent further damage until our team of heroes arrives. You can call us 24/7/365 at 636-296-6813.

Prepare Your Jefferson County Home for the Heat

5/11/2020 (Permalink)

As summer approaches, stay safe. And don't forget to check your backseat for any kids left in the car!

Before the full swing of summer heat hits, it's important that you take time to prepare your home for the heat. Taking precautions can help prevent unnecessary wear and tear on your home and it can also help prevent fire or water damages. Follow these tips from ready.gov.

  • Install window air conditioners snugly; insulate if necessary.
  • Check air-conditioning ducts for proper insulation.
  • Install temporary window reflectors (for use between windows and drapes), such as aluminum foil-covered cardboard, to reflect heat back outside.
  • Weather-strip doors and sills to keep cool air in.
  • Cover windows that receive morning or afternoon sun with drapes, shades, awnings, or louvers. (Outdoor awnings or louvers can reduce the heat that enters a home by up to 80 percent.)
  • Keep storm windows up all year.
    Source: ready.gov

Did you know?

It is NEVER safe to leave a baby, toddler, disabled person, or pet locked in a car. On average, 37 children die from heat- related deaths from being trapped inside vehicles. View kidsandcars.org for more information.

SERVPRO of Arnold/North Jefferson County cares about you and your family want to you to stay safe. Should you ever need our services, we are here for you 24/7.

Hoarding: A Serious Situation

5/5/2020 (Permalink)

According to The Mayo Clinic, “A hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.” Many people with a hoarding disorder do not find their habits to be a problem.

Hoarded items are often things others would throw away or look at as junk or garbage, such as old newspapers, junk mail, or packaging.

Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard.

At SERVPRO® of Arnold/North Jefferson County, we encounter hoarding situations in several different ways. Often, someone calls us for a fire or water loss and find the hoarding situation when they arrive on-site. One of our trained heroes at SERVPRO® of Arnold/North Jefferson County will communicate with the insurance company regarding their contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored locally by us here at SERVPRO® of Arnold/North Jefferson County, or relocated to a storage facility so work on the fire or water loss can begin.

Another way we encounter hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes, family members will come and try to help the hoarder sort through their contents as well.

Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO® of Arnold/North Jefferson County professionals are here to help make it “Like it never even happened.” If you encounter a hoarding situation at one of your properties or with your insureds, call SERVPRO® of Arnold/North Jefferson County at 636-296-6813 today!

Extreme Heat in Jefferson County

5/4/2020 (Permalink)

As temperatures increase, be sure to stay safe. Missouri weather is hot and humid, so stay hydrated!

As summer approaches, it is time to consider safety precautions for extreme heat in the coming months. Heat affects all people, but especially the young, elderly, sick, and overweight. Urban area residents also have a greater chance of being affected than those who live in rural areas due to the heat island effect.

If you must go outside, wear loose- fitting, light-colored clothing, and be sure to apply sunscreen often. Pay attention to signs of heat exhaustion, which are heavy sweating; weakness;cold, pale, and clammy skin; nausea or vomiting; and fainting, according to the Center for Disease Control and Prevention (CDC). Heat exhaustion can lead to heat stroke, which is life- threatening. Signs of heat stroke are a high body temperature (103°+), rapid and strong pulse, and possible unconsciousness. If you think someone has heat stroke, call 911 immediately and move the person somewhere cool. Reduce body temperature with cool, wet cloths or a bath. Do not give a person with heat stroke fluids, and treat the situation as a serious medical emergency (CDC).

According to the EPA, “the sun can heat dry, exposed urban surfaces, such as roofs and pavement, to temperatures 50–90°F hotter than the air, while shaded or moist surfaces—often in more rural surroundings—remain close to air temperatures.” These surface heat islands are strongest during the day when the sun is shining, while the atmospheric heat islands are more likely after sunset “due to the slow release of heat from urban infrastructure.”

Whether you are in an urban or rural area, there are several things you can do to prepare for and prevent extreme heat from affecting you. If possible, stay indoors in air conditioning. Be sure to check on your pets who may be outdoors or bring them inside. Stay hydrated and limit alcohol and caffeine intake.

If you live in a humid climate, be aware of the heat index. The heat index factors in the humidity, which can make the temperature feel 15° hotter.

Extreme heat is a serious danger. For more information on preparation and prevention, visit ready.gov or cdc.gov.

May is National Building Safety Month

5/1/2020 (Permalink)

No building is too large for our team of heroes to handle.

National Building Safety Month is an initiative of the International Code Council (ICC) and their 64,000+ members across the world, as well as their partners in building construction and design, and the safety community.

This month serves as an opportunity to educate insurance and commercial property professionals, as well as the general public, on “what it takes to create safe, resilient, affordable, and energy- efficient homes and buildings,” according to the ICC website.

Some of the topics and tips shared throughout the month include disaster preparedness, construction professionals, and innovations in building safety.

The general public may no be aware of how codes and code officials “improve and protect the places where we live, learn, work, worship, and play,” and this month can certainly improve that awareness!

Improve Your Air Quality: Duct Cleaning Can Help!

4/30/2020 (Permalink)

The ventilation system is often the biggest culprit in poor indoor air quality, but you can help change that! Inspecting the ductwork in your home should be a high priority. After we have all spent lots of time in home during the government shutdown due to COVID-19, now is an ideal time to clean your duct work before it gets too hot and you continue to circulate bad air.

Dirty ducts can circulate odors, contaminants such as mold, COVID-19 spores, and irritating dust throughout your home.

A routine part of your local SERVPRO® of Arnold/North Jefferson County's service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO® franchise professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork. In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, your SERVPRO® of Arnold/North Jefferson County franchise professional can often restore the HVAC system and ductwork to pre-damage condition.

If you have a fuel-burning furnace, stove, or fireplace, the U.S. Environmental Protection Agency (EPA) recommends it be inspected for proper functioning and be serviced before each heating season to protect against carbon monoxide poisoning.

The SERVPRO® duct cleaning system is proven and cost-efficient. Unlike the majority of duct cleaning services, SERVPRO® of Arnold/North Jefferson County professionals use a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

To schedule an appointment, contact your local SERVPRO® franchise professionals today.

How to Clean Your JeffCo Ductwork of COVID-19

4/30/2020 (Permalink)

Were you or someone in your house confirmed or suspected with COVID-19? Getting your ductwork cleaned, along with a thorough cleaning of all horizontal and high-touch surfaces is critical in avoiding the spread of the virus. 

SERVPRO’S GENERAL DUCT CLEANING SYSTEM

The process begins by using patented equipment, including a rotoscraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.

Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.

Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.

An optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.

Filters will either be cleaned or replaced to remove odor and dirt. For more information on duct cleaning, contact your local SERVPRO® of Arnold/North Jefferson County franchise professionals today. 

Now Hiring: Geared for Growth

4/29/2020 (Permalink)

Do you love helping people in difficult situations? Then apply now to join our team of heroes.

Why work for SERVPRO of Arnold/North Jefferson County?

Our mission is to develop a team of quality people, who focus on excellent service, fairness, and mutual respect.

Our visionis to be the premier restoration company in our area (Northern Jefferson County).

Our purpose is to create happy customers who are willing to pay. 

The way we do that is by growing and developing our team of heroes both individually and professionally. When you have a good team, the team grows the company. We want our team to be service-oriented. Our business serves customers in possibly the worst times of their lives. We want to be compassionate and helpful to do our best and provide hope and comfort amid disaster.

SERVPRO of Arnold/North Jefferson County is prepared to help any and all customers that need us. We do that by continually growing our team.

Now Hiring - Job File Coordinator

We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

If you would like to join our quality team, dedicated to serving customers in their time of need, then please click here for more information.

Faster to your Arnold Water Damage Event

4/22/2020 (Permalink)

SERVPRO of Arnold/North Jefferson County provides 24 hour fire and water damage restoration service in Arnold.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Arnold/North Jefferson County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Arnold/North Jefferson County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 636-296-6813

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Arnold/North Jefferson County

SERVPRO of Arnold/North Jefferson County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Arnold Residents: Follow These Mold Safety Tips If You Suspect Mold

4/21/2020 (Permalink)

Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Arnold/North Jefferson County for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Arnold/North Jefferson County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 636-296-6813

For Immediate Service in High Ridge, Call SERVPRO

4/21/2020 (Permalink)

Jefferson County Residents: We provide immediate service day or night!

SERVPRO of Arnold/North Jefferson County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in High Ridge and other parts of north Jefferson County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 636-296-6813

Residential Services

Whether your High Ridge home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Arnold commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Jefferson County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

4/16/2020 (Permalink)

This Jefferson County home’s basement flooded due to a leaky pipe.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Arnold/North Jefferson County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 636-296-6813

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Arnold/North Jefferson County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (636) 296-6813

Conditions In High Ridge Might Be Right For Mold Category: Mold Damage

4/16/2020 (Permalink)

SERVPRO of Arnold/North Jefferson County knows what to do if mold grows in your home.

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Arnold/North Jefferson County to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 636-296-6813

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Arnold North Jefferson County for mold remediation services.

Our Highly Trained Restoration Specialists can restore your Jefferson County Home

4/16/2020 (Permalink)

We are an IICRC Certified Firm.

SERVPRO of Arnold/North Jefferson County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Arnold/North Jefferson County

SERVPRO of Arnold/North Jefferson County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

North Jefferson County’s 24 Hour Emergency Water Damage Service

4/15/2020 (Permalink)

SERVPRO of Arnold/North Jefferson County provides 24 hour fire and water damage restoration service in North Jefferson County and Arnold.

SERVPRO of Arnold/North Jefferson County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - 636-296-6813

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Arnold/North Jefferson County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Arnold/North Jefferson County

SERVPRO of Arnold/North Jefferson County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Fenton Home Have A Mold Problem?

4/15/2020 (Permalink)

In Fenton, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 636-296-6813

When Storms or Floods hit Imperial, SERVPRO is ready!

4/15/2020 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Imperial

SERVPRO of Arnold/North Jefferson County specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Imperial, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,800 Franchises across the country and elite Disaster Recovery Teams  that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 636-296-6813

High Ridge Smoke and Soot Cleanup

4/15/2020 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your High Ridge Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Arnold/North Jefferson County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 636-296-6813

We are the Cleaning Experts

4/13/2020 (Permalink)

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Arnold/North Jefferson County at 636-296-6813!

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Arnold/North Jefferson County at 636-296-6813!

Arnold/North Jefferson County Smoke and Soot Cleanup

8/7/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Arnold/NJC will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (636) 296-6813

For Immediate Service in Arnold/North Jefferson County Call SERVPRO

8/6/2018 (Permalink)

Arnold/North Jefferson County Residents: We provide immediate service day or night!

SERVPRO of Arnold/NJC provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (636) 296-6813

Residential Services

Whether your Arnold/NJC home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Arnold/NJC commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: http://www.SERVPROarnoldnorthjeffersoncounty.com/commercial-restoration-cleaning

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

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